Services
Polygon Software offers our customers complete end-to-end solutions
that include services that are designed to reduce the time to implement,
lower your cost of ownership, and improve the value of using our products.
Whatever your business goal, Polygon's Professional Services can assist
you in acheiving those objectives.
We provide the following services:
Business Consulting
We provide business consulting around your Polygon applications. With
numerous implementations in all aspects of the apparel industry, our
professional services can help you obtain the best outcome from your
investment in our products. Our industry knowledge will help you analyze
business processes and develop effective solutions that reflect overall
strategy.
Support Services
We have structured our support services to
provide the most effective support for our products at a resonable cost
for our customers. Independent surveys have rated our support servies
among the top in the industry. We base our relationship with our customers
around the concept of partnership. Polygon is not just another vendor.
We're commited to your success and our support and response are designed
to help you obtain the most effective use of our products. Our support
services include:
• Telephone support with industry specialists
• On-site training
• Software updates
Implementation Services
In order to ensure a successful implementation,
system deployment is as important as the actual application. Polygon
uses a four-phase task oriented approach to accomplish the system deployment.
The result is a solution that reflects your business operations, by
using standard customization capabilities built in PolyPM. Polygon,
through the use of proven development methodologies, provides our customers
with a customized, cost-effective solution that maximizes return on
training dollars while ensuring that the end users’ specific needs
are met. We leverage our proven track record to help lower the risk
of your implementation, resulting in more successful and effective use
of our product.
Customization
Polygon is dedicated to building solutions that reflect our customers
specific requirements. Through our staff, industry experience, and knowledge
we are able these goals. We recognize that no two businesses are identical,
each with their own unique requirements. That's is why we have developed
products that let you tailor the solution to your requirments.
We complement the flexibility of our solutions with customization
services that are provided by our domestic-based engineering staff.
We also provide an application programming interface (API) for our customers
who desire to add their own functions or use other third party developers.
With the constant demand for integration to legacy solutions, we have
the breadth of experience to do whatever it takes to get the job done.
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